TIMELY ARRIVALS & PICK-UPS: ENHANCING OUR SERVICE
-DROP OFF-
We strive for excellence in serving you and your pet, and timely appointments are a big part of that! Arriving on time helps us maintain a smooth schedule and ensures every furry friend receives the attention they deserve. Should you arrive more than 15 minutes late, we may need to reschedule to keep the day running smoothly for everyone.
-PICK UP-
We're as excited as you are for you to see your pet's fresh look!
Picking up your pet on time is appreciated, as it helps us manage our care for all the pets here. If you're unable to arrive within 30 minutes of your pet's ready time, please let us know. A small fee may apply for late pickups, ensuring we can continue providing attentive care to all our guests.